Many users who start using their very first hosting account, or change companies, frequently have enquiries concerning how certain operations are performed or experience obstacles when setting up different things like e-mails, site settings, etc. That’s the reason why, a lot of companies have compiled documentation with standard questions and problems in order to help their clients receive information swiftly and seamlessly. Consequently, the customer support team can dedicate more time to actual problems that certain customers may be encountering, because the solution for the minor things will already be available on the World Wide Web and clients can easily fix them without having to touch base with the customer care staff. Having comprehensive documentation is vital, particularly for new clients with no practical experience whatsoever, since the web hosting service involves an enormous number of functions and lots of individuals can get perplexed about what action to take. A good knowledge base can both help you accomplish the tasks that you want and find out how the web hosting service functions as a whole.

Extensive Online Documentation in Web Hosting

All web hosting plans that we are offering feature an exhaustive knowledge base where you can find everything you need to know in regard to your web hosting account. Whether you need to create a brand-new MySQL database, to redirect a domain name using an .htaccess configuration file or to create an email address on your computer or telephone, you can simply check our help articles and all the info that you require will be there. When you go to a given section of the Hepsia Control Panel, you can see articles that are relevant to the functions that can be accessed through it. In case you prefer to see the full archive of articles and get familiar with all the features that Hepsia is offering, or only to read generic information about the hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost to cover any issue that you could experience, but in case you do not find what you wish, you can always get in touch with us, as our customer care staff is at your service 24/7.