In case you have ever had a web hosting account in the past or you have dealt with any other type of online service, you probably know from personal experience that for a lot of things it's better to consult with a live person over the phone than to exchange support tickets or email messages. In order to know more about a specific service before you decide to buy it or if something small-scale needs to be made, for example, it is far easier and faster to get it done in real time. If you can get hold of representatives by phone, it is very likely that you're using the services of a real web hosting provider, not a reseller. The level of support that you can get on the telephone varies between different companies - from standard matters to professional technical support. Usually most providers offer pre-sales assistance and 1st level telephone support, while more complex tech issues are handled via electronic mail and / or tickets.

Phone Support in Web Hosting

Our web hosting plans feature phone support fourteen hrs a day even on public holidays, so if you don't have an account yet, you can phone us and find out more about our solutions or if we'll meet the system requirements for your sites. For your benefit, we have local phone lines in the U.S.A., Great Britain and Australia, so you'll be able to contact the number which is closer to you. If you are a current customer, we will help you in a timely manner with all of the general and billing matters and with various technical issues to save you time and efforts - we are aware of the fact that sometimes it is easier to consult with a live person so as to get things done instantly. Certainly, some problems simply cannot be resolved on the phone, so if this is the case you will have to take advantage of our ticketing system.