1 hour ticket response
We are dedicated to supplying a rapid and proper reply to every technical support ticket submitted by a user. Our expert client service team representatives will examine your problem and will think of the best option. We offer a 1–hour response time guarantee for all client support tickets. In fact, the average response time has proven to be 20 minutes.
A First–Class Client Support Service
Each member of our help desk team has many years of experience in the web hosting plans sphere and the vast majority of them have worked for us for at least five years. They all are ready to reply to all your questions in the most proficient way possible.
An Easy–to–Browse Help Center
To help you find a quick tip on how you can use a particular feature, we have implemented a really user–friendly Help Center section in our Website Control Panel. You can browse through a big collection of web hosting account administration articles and website administration articles, take a glance at the F.A.Q. repository or check out our step–by–step video tutorials.
